Who We Are and What This Policy Covers
This Privacy Policy describes how ProbateLawCenter.org ("we," "us," or "our") collects, uses, discloses, and protects information about you when you visit our website at probatelawcenter.org (the "Site"), submit information through any form on the Site, or otherwise interact with us.
Please read this policy carefully. By using the Site, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use the Site.
This Site is an educational resource. We are not a law firm. Nothing on this Site constitutes legal advice, and your use of this Site does not create an attorney-client relationship.
Information We Collect
When you submit a form on this Site — including contact forms, attorney referral request forms, newsletter sign-up forms, or any other intake form — we may collect:
- Your name
- Your email address
- Your phone number (if provided)
- Your state of residence
- Any other information you choose to include in a free-text field
By submitting any form on this Site, you consent to being contacted by us and, where applicable, by estate attorneys in our referral network. This consent is disclosed at or near the point of form submission.
When you visit the Site, certain information is collected automatically by our technology platforms, which may include:
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited, time on page, and navigation path
- Referring URL (the page that linked you to our Site)
- Date and time of your visit
We and our third-party service providers use cookies and similar tracking technologies to operate the Site, understand usage patterns, and improve your experience. These may include:
How We Use Your Information
We use the information we collect for the following purposes:
How We Share Your Information
We do not sell your personal information. We share your information only in the following circumstances:
When you submit an attorney referral request, we share your name, contact information, and state with estate attorneys in our referral network for the purpose of connecting you with legal counsel. By submitting a referral request, you explicitly consent to this sharing. We do not control how referring attorneys handle your information after receipt — their own privacy policies govern their data practices.
We share information with third-party service providers who help us operate the Site and our services — including GoHighLevel (CRM and forms), Google (analytics), and email delivery platforms. These providers are authorized to use your information only as necessary to perform services on our behalf.
We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.
If ProbateLawCenter.org is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
We do not sell your personal information to data brokers, advertisers, or any third party for their independent commercial use. Information shared with referring attorneys is shared solely for the purpose of connecting you with legal representation, at your request.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing services, maintaining business records, and complying with legal obligations.
If you request that we delete your personal information, we will do so within a reasonable time, subject to the following limitations:
- We may retain information required by law or regulation
- We may retain aggregated or anonymized data that does not identify you
- Information already shared with referring attorneys prior to your deletion request cannot be retrieved from those third parties — you must contact them directly
- Backup copies may persist for a limited period before being purged
Absent a deletion request, we retain personal information indefinitely. To request deletion, contact us at info@probatelawcenter.org.
California Residents — Your Rights Under CCPA
If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), provides you with specific rights regarding your personal information.
Right to Know
You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources of that information, and how we use and share it.
Right to Delete
You have the right to request that we delete personal information we have collected about you, subject to certain exceptions.
Right to Correct
You have the right to request that we correct inaccurate personal information we maintain about you.
Right to Opt Out
You have the right to opt out of the sale or sharing of your personal information. We do not sell personal information. To opt out of sharing with referring attorneys, do not submit attorney referral forms.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights.
How to Exercise
Submit requests to info@probatelawcenter.org or call +1 (844) 950-0482. We will respond within 45 days.
We do not knowingly sell or share the personal information of consumers under 16 years of age.
EEA, UK & Swiss Residents — Your Rights Under GDPR
If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, the General Data Protection Regulation (GDPR) and applicable local laws provide you with the following rights regarding your personal information.
We process your personal information on the following legal bases:
- Consent — for marketing emails and attorney referral sharing. You may withdraw consent at any time.
- Legitimate interests — for Site analytics and operational purposes, where those interests are not overridden by your rights.
- Legal obligation — where processing is required by applicable law.
Right of Access
Request a copy of the personal information we hold about you.
Right to Rectification
Request correction of inaccurate or incomplete personal information.
Right to Erasure
Request deletion of your personal information in certain circumstances.
Right to Restrict Processing
Request that we limit how we use your personal information in certain circumstances.
Right to Data Portability
Request your personal information in a structured, machine-readable format.
Right to Object
Object to processing based on legitimate interests, including for direct marketing purposes.
This Site is operated from the United States. If you are located outside the United States, your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Site, you consent to this transfer.
Submit requests to info@probatelawcenter.org. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
Email Communications & CAN-SPAM Compliance
If you provide your email address through any form on this Site, you may receive marketing emails from us. We comply with the CAN-SPAM Act and similar laws:
- Every marketing email we send identifies us clearly as the sender
- Every marketing email includes a clear, functional unsubscribe link
- We honor opt-out requests promptly — within 10 business days
- We do not use deceptive subject lines or sender information
- Our physical mailing address is included in commercial emails as required by law
To unsubscribe from all marketing emails, use the unsubscribe link in any email we send, or contact us at info@probatelawcenter.org with "Unsubscribe" in the subject line.
Children's Privacy
This Site is not directed to children under the age of 13 (or under 16 for EEA residents). We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child without appropriate parental consent, we will delete that information promptly. If you believe we have collected information from a child, please contact us at info@probatelawcenter.org.
Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include using HTTPS encryption for data transmission and relying on third-party platforms (GoHighLevel, Google) that maintain their own security programs.
Third-Party Links & Services
This Site may contain links to third-party websites, including state legislature databases, court websites, government agency sites, and other resources. We link to these sources as part of our primary-source research model. We are not responsible for the privacy practices of any third-party website. We encourage you to review the privacy policies of any site you visit through a link on our Site.
We also embed third-party tools, including Google Analytics and GoHighLevel forms. These services collect data according to their own privacy policies, which we do not control.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.
Your continued use of the Site after any changes to this policy constitutes your acceptance of those changes. If changes materially affect how we handle information you have previously provided, we will make reasonable efforts to notify you directly.
Contact Us
For privacy-related questions, requests to exercise your rights, or concerns about this policy, contact us at: